Privacy Policy
Draft v1 — pending review by Vietnam-qualified counsel
What we collect
Name, email and/or WhatsApp number, service interest (visa/housing), and any details you submit through our forms or chat widget.
Why
To respond to your inquiry, send requested guides, and — only with your consent — occasional updates.
How it's processed
Submissions are routed through Google Sheets and Zapier/Make.com automation for our internal sales workflow, with an internal notification sent via Telegram to our team. No personal data is sold or shared with third parties for marketing.
Your rights
You may request access to, correction of, or deletion of your data at any time by emailinghello@danangexpatservices.com.
Cookies / analytics
We use Google Tag Manager to understand site usage. Analytics cookies only load after you accept the cookie banner shown on your first visit — declining or ignoring it means no analytics cookies are set.
Chat widget
If you use the chat assistant on this site, your messages are sent to Anthropic's Claude API to generate a response. The assistant answers general questions and can pass your contact details to our team only if you choose to share them in the chat — it does not access your account or order data.
Governing law
Vietnam. This policy is drafted with Vietnam's Personal Data Protection Decree (13/2023/NĐ-CP) in mind.